INJURYTRAK PRIVACY POLICY — Effective date: October 20, 2026

This Privacy Policy explains how InjuryTrak, a trade name of ChiroTrak LLC (“InjuryTrak,” “we,” “us,” or “our”), collects, uses, and discloses information when you visit injurytrak.com, request a demonstration, communicate with us, or use our software and related services.

INFORMATION WE COLLECT

We may collect business contact information you provide, such as your name, company, email address, telephone number, and the contents of your inquiry or demo request. If you use our software, we may process account information, service activity, and information that you or an authorized customer uploads or manages through the platform, which may include accident-report, contact, or case-related information. We also receive technical information such as browser, device, log, and website usage data.

HOW WE USE INFORMATION

We use information to operate and secure the website and platform; respond to inquiries; schedule and conduct demos; provide customer support; manage accounts and subscriptions; maintain, troubleshoot, and improve our services; and comply with legal obligations. We use contact details to send service or scheduling communications you request. We send promotional text messages only when you have separately opted in where required.

TEXT MESSAGES AND MOBILE INFORMATION

When you provide a phone number and affirmatively opt in, InjuryTrak may send the message types described at the point of consent, such as demo scheduling and reminders, customer support or account-related notices, or promotional messages if you separately choose them. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Opting into texts is not a condition of purchase. We honor opt-out requests.

Mobile information, SMS opt-in data, and consent records are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers that support messaging delivery and customer service, solely to provide those services. Text messaging originator opt-in data and consent are excluded from all other data-sharing categories and will not be shared with any other third parties.

HOW WE DISCLOSE INFORMATION

We may disclose information to service providers that host, maintain, secure, analyze, or support our services, including communications providers, under arrangements that limit their use to providing services to us. If you access InjuryTrak through an organization’s account, information you submit to that account may be available to its authorized users and handled under that organization’s instructions and policies. We may disclose information when required by law, to protect rights or safety, or in connection with a business transfer.

CUSTOMER-CONTROLLED INFORMATION

InjuryTrak provides tools for professional customers to receive and manage data. Customers decide what information to enter, who is authorized to access their accounts, and how they use information in the platform. If your information was submitted by an InjuryTrak customer, please direct requests about that information to the customer that collected it; we will assist that customer as required by our agreement and applicable law.

COOKIES AND ANALYTICS

Our website and services may use cookies or similar technologies for core functionality, security, analytics, and performance. You can manage cookies through your browser settings. Some features may not work properly if cookies are disabled.

DATA SECURITY AND RETENTION

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure. We retain information for as long as needed for the purposes described here, to provide our services, comply with legal requirements, resolve disputes, and enforce agreements.

YOUR CHOICES AND REQUESTS

You may unsubscribe from marketing emails using the link in the message. For texts, reply STOP. You may contact us to ask about or request access to personal information we control, subject to applicable law and verification. Customers using the platform may also manage certain data through their account.

CHANGES AND CONTACT

We may update this Policy and will post the revised version here with a new effective date. Questions or privacy requests: InjuryTrak (a trade name of ChiroTrak LLC), [email protected], or 888-913-8813.

This Policy should be read with our Terms of Service.